Price includes free engraving, free delivery, a strong stainless steel split ring and a free eZeClip for secure attachment.
Size: Small: 25mm x 28mm - suitable for any dog or cat
Size: Large: 30mm x 35mm - suitable for larger dogs and cats.
Our smart pet tag with QR code and free customised engraving combines the best of modern technology and traditional durability to keep your pet safe.
This innovative tag features a unique QR code that links directly to your pet’s online profile, allowing anyone who finds your lost pet to instantly access up-to-date contact details and vital information - far more than what a standard tag can hold.
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1. Activate your Smart TagWhen you receive your new Smart Tag in the post, set up your account here and activate the tag by entering the unique code on the front of the tag. |
2. Add all relevant informationYou can include multiple contact methods, dietary and behavioural information, vet, microchip and insurance details and more. |
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3. Attach the tag!The Smart Tag comes with a strong steel split ring for security. |
4. When the tag is scanned you will receive an alertAs long as the owner of the device gives permission by allowing location services*, and signal is available, you will receive the GPS location of where the tag was accessed. |
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5. Your pet's profile will appear on their phoneThey will now be able to use this information to contact you and look after your pet's individual needs in the meantime! |
You can update your pet’s profile at any time at Smart Tag, so your information is always current.
The tag is crafted from sturdy, laser-engraved metal and comes with a five-year guarantee against breakage and fading, ensuring long-lasting clarity and resilience.
With no subscription fees, global compatibility, and fast dispatch, this smart tag offers peace of mind and a practical, high-tech solution for reuniting lost pets with their families quickly and securely.
This is not a GPS tracking device and there are no subscription fees.
Smart Tag makes it easy for someone who finds a lost pet to contact the owner and view the essential details on the pet’s profile by scanning the QR Code with the camera on their smart phone. As soon as the profile is accessed an email is sent to notify you. A scanning location will be included but as always, GPS accuracy depends on the device and browser and the user needs to grant location permission. The location can show as inaccurate due to weak signal (including scanning indoors), VPN, privacy settings or ‘approximate location’ mode.
At Pet-Tags.com, we aim to deliver your custom pet tags quickly and reliably. Please review the details below to ensure a smooth delivery experience.
Before completing your order, please double-check your shipping address on your order confirmation. Online forms—especially on mobile devices—can auto-fill or change your address unexpectedly.
Free Standard Shipping: Enjoy free standard postage on all orders anywhere in Australia - no minimum spend required.
Quick Dispatch: All orders are engraved and dispatched within 24 hours, Monday to Friday.
Delivery Times: Most orders arrive within 3–6 working days for metro areas. Regional and remote locations may take a little longer.
Order Confirmation: You’ll receive an order confirmation email immediately after purchase. Please check your details carefully to avoid delays.
Packaging: Orders are sent in a standard white envelope, not as a parcel, so be sure to check your mailbox carefully.
Address Accuracy: Please double-check your shipping address before submitting your order. Incorrect addresses may incur a $4.00 reposting fee.
Late-Delivery: Please email us at info@pet-tags.com if you have not received your order within the following timeframes:
2nd Class Post: 10 working days
1st Class Post: 5 working days
Royal Mail 24/48: 5 working days
Delays: We are not responsible for postal delays due to industrial action or circumstances beyond our control, but we’ll always do our best to help.
If an incorrect address is provided Royal Mail will usually return the order to us. We will then contact you to arrange reposting, which carries a £2.00 repackaging and reposting fee (sent via Royal Mail 2nd Class).
Fast Dispatch: All orders received by 8:30am are engraved and dispatched within 24 hours.
Envelope Packaging: Orders are sent in a standard white envelope, not a parcel, so please check your regular mail carefully.
Free Royal Mail 2nd Class: Now delivering only every second weekday. Usually delivers within 3–4 days but please allow up to 7 working days before contacting us.
Royal Mail 1st Class: Usually next day, but can take up to 3 days.
Royal Mail Tracked 24: 1–2 day service with end-to-end tracking and proof of delivery.
Royal Mail Tracked 48: 2–3 day service with tracking.
Please note: We do not refund postage costs if Royal Mail services are delayed for any reason, including industrial action.
Tracked Services: Offer real-time updates and proof of delivery for your peace of mind.
Shipping Protection: If you purchased order protection and have not received your order after 5 working days, contact us for an immediate resend. Without order protection, please contact us after 10 working days. Reissued orders are sent via standard (untracked) post.
Non-Delivery: Notify us of non-delivery within one month of dispatch.
Questions?
If you have any questions about shipping or delivery, please contact us at info@pet-tags.com We’re here to help!
Small dog tags:
“The tags were delivered promptly and engraved to my description. A very good, durable product that will last.”
Excellent dog tags:
“Great quality dog tags and very well priced. Very prompt service and arrived when expected.”
Pet tag:
“Great quality product and quick delivery.”
Great Tag:
“The picture doesn’t do it justice.”
Dog tag foot print:
“Awesome product, quickly posted and looks quality. Very happy.”
Order your custom pet tag today and experience our fast, free shipping and outstanding service!
What details should I engrave on my pets tag?
Your contact details are most important, but you can also add your pet’s name, medical info, or notes like ‘microchipped’ or ‘insured'.
Will my engraving be centred?
Yes, all engraving is centred both vertically and horizontally on the tag.
Can I choose a different font for engraving?
Currently, we cannot offer font selections via our website due to our automated system. For special engraving requests, email us at info@pet-tags.com for options and pricing.
Why did the text layout on my tag change?
We may adjust the layout to best fit the tags shape and your requested text, ensuring optimal readability.
